If a patron HAS set up their challenge questions, use: https://iam.utc.edu/IDMProv/portal/cn/GuestContainerPage/ResetPassword. If …
Issues with passwords, thin clients, and the temporary ID
For those working the Reference Desk this week, there are two issues to be aware of. 1. We seem to be having similar issues …
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Instructions for installing print drivers on personal computers
The instructions for installing a GoPrint printer on a personal laptop have been migrated to a Footprints Knowledgebase article. …
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GoPrint Refund form not available
According to Troy Carroll, the old MocsPrint refund form no longer exists. He is building a new form. Until the new form is ready, …
PrintPoints ($10) not on student accounts as of 8/16/13
I spoke with the Bursar's office. The $10 PrintPoints is not yet on student accounts. Campus IT is responsible for adding …
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