{"id":12993,"date":"2015-09-30T17:59:38","date_gmt":"2015-09-30T21:59:38","guid":{"rendered":"https:\/\/blogarchive.utc.edu\/library-alerts\/?p=12993"},"modified":"2015-09-30T17:59:38","modified_gmt":"2015-09-30T21:59:38","slug":"nondescript-potential-chat-bugginess","status":"publish","type":"post","link":"https:\/\/blogarchive.utc.edu\/library-alerts\/2015\/09\/30\/nondescript-potential-chat-bugginess\/","title":{"rendered":"Nondescript Potential Chat Bugginess"},"content":{"rendered":"<p>Some nondescript potential bugginess going on with chat in last 24 hours. Email libadmin@utc.edu &amp; Cc Natalie if you hear anything odd from patrons or if you get a conversation where someone stopped responding to your assistance without any indication that they intended to.<\/p>\n<p>If a patron reports having issues, take down some basic information:<\/p>\n<ul>\n<li>on or off-campus<\/li>\n<li>personal or library device<\/li>\n<li>OS\/browser<\/li>\n<li>time\/date of interaction<\/li>\n<\/ul>\n<p>Thanks,<\/p>\n<p>&#8211; BR<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Some nondescript potential bugginess going on with chat in last 24 hours. Email libadmin@utc.edu &amp; Cc Natalie if you hear anything odd from patrons or if you get a conversation where someone stopped responding to your assistance without any indication that they intended to. If a patron reports having issues, take down some basic information:&hellip; <\/p>\n<p class=\"more-link-wrap\"><span><a class=\"more-link button text\" href=\"https:\/\/blogarchive.utc.edu\/library-alerts\/2015\/09\/30\/nondescript-potential-chat-bugginess\/\"><span>Continue Reading <\/span><\/a><\/span><\/p>\n","protected":false},"author":310,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[10338],"tags":[],"class_list":{"0":"post-12993","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-it","7":"entry"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Nondescript Potential Chat Bugginess - Library Alerts Archive: Jul 2007 - Oct 2025<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nondescript Potential Chat Bugginess - Library Alerts Archive: Jul 2007 - Oct 2025\" \/>\n<meta property=\"og:description\" content=\"Some nondescript potential bugginess going on with chat in last 24 hours. Email libadmin@utc.edu &amp; Cc Natalie if you hear anything odd from patrons or if you get a conversation where someone stopped responding to your assistance without any indication that they intended to. 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