{"id":6824,"date":"2013-05-22T11:21:11","date_gmt":"2013-05-22T15:21:11","guid":{"rendered":"http:\/\/blog.lib.utc.edu\/alerts\/?p=6824"},"modified":"2015-04-03T07:47:48","modified_gmt":"2015-04-03T11:47:48","slug":"changes-in-reporting-goprint-issues","status":"publish","type":"post","link":"https:\/\/blogarchive.utc.edu\/library-alerts\/2013\/05\/22\/changes-in-reporting-goprint-issues\/","title":{"rendered":"Changes in reporting GoPrint issues"},"content":{"rendered":"<p>All GoPrint service requests should go directly to the helpdesk. The preferred method is to go to\u00a0<a href=\"https:\/\/helpdesk.utc.edu\/footprints\/help.html\">https:\/\/helpdesk.utc.edu\/footprints\/help.html<\/a> and open a ticket. Alternatively, you can call x4000 and submit a request. This includes printer jams, low toner, and general GoPrint issues. As part of this process, helpdesk staff are being more proactive in monitoring toner levels so that toner cartridges can swapped out before print quality diminishes.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>All GoPrint service requests should go directly to the helpdesk. The preferred method is to go to\u00a0https:\/\/helpdesk.utc.edu\/footprints\/help.html and open a ticket. Alternatively, you can call x4000 and submit a request. This includes printer jams, low toner, and general GoPrint issues. As part of this process, helpdesk staff are being more proactive in monitoring toner levels&hellip; <\/p>\n<p class=\"more-link-wrap\"><span><a class=\"more-link button text\" href=\"https:\/\/blogarchive.utc.edu\/library-alerts\/2013\/05\/22\/changes-in-reporting-goprint-issues\/\"><span>Continue Reading <\/span><\/a><\/span><\/p>\n","protected":false},"author":1214,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[10338],"tags":[],"class_list":{"0":"post-6824","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-it","7":"entry"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Changes in reporting GoPrint issues - Library Alerts Archive: Jul 2007 - Oct 2025<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Changes in reporting GoPrint issues - Library Alerts Archive: Jul 2007 - Oct 2025\" \/>\n<meta property=\"og:description\" content=\"All GoPrint service requests should go directly to the helpdesk. The preferred method is to go to\u00a0https:\/\/helpdesk.utc.edu\/footprints\/help.html and open a ticket. Alternatively, you can call x4000 and submit a request. This includes printer jams, low toner, and general GoPrint issues. As part of this process, helpdesk staff are being more proactive in monitoring toner levels&hellip; Continue Reading\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blogarchive.utc.edu\/library-alerts\/2013\/05\/22\/changes-in-reporting-goprint-issues\/\" \/>\n<meta property=\"og:site_name\" content=\"Library Alerts Archive: Jul 2007 - Oct 2025\" \/>\n<meta property=\"article:published_time\" content=\"2013-05-22T15:21:11+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2015-04-03T11:47:48+00:00\" \/>\n<meta name=\"author\" content=\"UTC Library\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"UTC Library\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/blogarchive.utc.edu\/library-alerts\/2013\/05\/22\/changes-in-reporting-goprint-issues\/\",\"url\":\"https:\/\/blogarchive.utc.edu\/library-alerts\/2013\/05\/22\/changes-in-reporting-goprint-issues\/\",\"name\":\"Changes in reporting GoPrint issues - Library Alerts Archive: Jul 2007 - Oct 2025\",\"isPartOf\":{\"@id\":\"https:\/\/blogarchive.utc.edu\/library-alerts\/#website\"},\"datePublished\":\"2013-05-22T15:21:11+00:00\",\"dateModified\":\"2015-04-03T11:47:48+00:00\",\"author\":{\"@id\":\"https:\/\/blogarchive.utc.edu\/library-alerts\/#\/schema\/person\/6a81b1980d14fb35f40fd0c2c7fbba8a\"},\"breadcrumb\":{\"@id\":\"https:\/\/blogarchive.utc.edu\/library-alerts\/2013\/05\/22\/changes-in-reporting-goprint-issues\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/blogarchive.utc.edu\/library-alerts\/2013\/05\/22\/changes-in-reporting-goprint-issues\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/blogarchive.utc.edu\/library-alerts\/2013\/05\/22\/changes-in-reporting-goprint-issues\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/blogarchive.utc.edu\/library-alerts\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Changes in reporting GoPrint issues\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/blogarchive.utc.edu\/library-alerts\/#website\",\"url\":\"https:\/\/blogarchive.utc.edu\/library-alerts\/\",\"name\":\"Library Alerts Archive: Jul 2007 - Oct 2025\",\"description\":\"Internal communications from UTC Library\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/blogarchive.utc.edu\/library-alerts\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/blogarchive.utc.edu\/library-alerts\/#\/schema\/person\/6a81b1980d14fb35f40fd0c2c7fbba8a\",\"name\":\"UTC Library\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/blogarchive.utc.edu\/library-alerts\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/0968a599030675d22c93dbe1130548fb4c7ead7b5116c5eb7c0472b263e8ec0c?s=96&d=monsterid&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/0968a599030675d22c93dbe1130548fb4c7ead7b5116c5eb7c0472b263e8ec0c?s=96&d=monsterid&r=g\",\"caption\":\"UTC Library\"},\"url\":\"https:\/\/blogarchive.utc.edu\/library-alerts\/author\/utclibrary\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Changes in reporting GoPrint issues - Library Alerts Archive: Jul 2007 - Oct 2025","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"Changes in reporting GoPrint issues - Library Alerts Archive: Jul 2007 - Oct 2025","og_description":"All GoPrint service requests should go directly to the helpdesk. 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