{"id":17594,"date":"2017-06-01T14:33:11","date_gmt":"2017-06-01T18:33:11","guid":{"rendered":"https:\/\/blogarchive.utc.edu\/news\/?p=17594"},"modified":"2017-10-12T12:21:16","modified_gmt":"2017-10-12T16:21:16","slug":"alum-turns-assignment-real-world-business","status":"publish","type":"post","link":"https:\/\/blogarchive.utc.edu\/news\/2017\/06\/alum-turns-assignment-real-world-business\/","title":{"rendered":"Alum turns assignment into real-world business"},"content":{"rendered":"

\"Photo<\/p>\n

It\u2019s not every day that a homework assignment turns into a real world business, but Andrew Byrum (\u201815) made it happen. <\/span><\/p>\n

It began during a frustrating lunch date for Byrum. <\/span><\/p>\n

Out with friends and on a tight schedule, they went from restaurant to restaurant, each as packed as the last. At the third restaurant, they settled in for a long wait, resigning themselves to missing their next planned activity. <\/span><\/p>\n

\u201cIt\u2019s 2014! Why isn\u2019t there an app I can use to check how busy these restaurants are in advance?\u201d Byrum thought.<\/span><\/p>\n

Moving from frustration to fruition, he did exactly that.<\/span><\/p>\n

A graduate with a degree in<\/span> Entrepreneurship and Marketing<\/span><\/a>, he was required to come up with a business idea in his New Venture Creation class. He set his sights on his personal experience: showing up at restaurants only to see a line out the door. <\/span><\/p>\n

The result: the smartphone app<\/span> Get Seated<\/span><\/a>.<\/span><\/p>\n

\"\"

Andrew Byrum<\/p><\/div>\n

Other apps that track restaurant wait times work through an iPad that the restaurant host\/hostess keeps updated. But iPads get broken, lost, stolen, left uncharged or overworked hosts enter data incorrectly.<\/span><\/p>\n

The Waze app inspired Byrum because, as he says, \u201cIf it can crowdsource traffic, I thought we could crowdsource wait times.\u201d<\/span><\/p>\n

Get Seated is currently partnered with seven local restaurants: Tupelo Honey Cafe, Taco Mamacita, Community Pie, Urban Stack, Tony’s Pasta Shop & Trattoria, 1885 Grille, and The Backstage Bar.<\/span><\/p>\n

The app is free to users. Restaurants pay a monthly subscription for the app, installation, maintenance, advertising, and access to their statistics.<\/span><\/p>\n

Mike and Taylor Monen, owners of Community Pie, Taco Mamacita, Urban Stack, and other Chattanooga-area restaurants, had used the iPad apps, but weren\u2019t satisfied. They became Byrum\u2019s main contacts from the start and early adopters of Get Seated.<\/span><\/p>\n

\u201cThey had started out in the iPad route, but went back to pen and paper,\u201d Byrum said. \u201cSo they were interested in helping me research to see if this could work better.\u201d<\/span><\/p>\n

He didn\u2019t want to use GPS since that would quickly drain phone batteries. Instead, Get Seated uses low-energy Bluetooth technology. By sampling a small percentage of people who have opened the app on their phone, Get Seated can determine how many people arrive in the waiting area<\/span>, <\/b>how long they have to wait there before they get seated.<\/span><\/p>\n

After creating Get Seated, Byrum went to work as a host at Tupelo Honey Cafe. The job allowed him to fund the app\u2019s development and get important insight from inside one of his partner restaurants.<\/span><\/p>\n

\u201cWorking in a restaurant, I can see how foot traffic moves,\u201d he said. \u201cIt lets me see from the inside how a restaurant works and brainstorm features I hadn\u2019t thought of before that restaurant owners might want from the app.\u201d<\/span><\/p>\n

Get Seated is aiming to predict wait times several days in advance, and will one day be able to show them in a graph on the app.The ability to predict wait times will only improve over time, he said. Get Seated also might improve customer service at restaurants and make them more efficient, he said. <\/span><\/p>\n

\u201cThese graphs look like peaks and valleys, and we hope to be able to turn those into smaller hills and valleys and even out the flow of customers in participating restaurants,\u201d explained Byrum.<\/span><\/p>\n

\u201cWhen you get a rush, the service quality goes down because the kitchen and the servers are slammed. Then, during a valley, everyone is exhausted and trying to recover. It benefits customers and restaurants to have steadier traffic.\u201d<\/span><\/p>\n

New features, new restaurants<\/b><\/p>\n

\"A

The Get Seated restaurant search screen<\/p><\/div>\n

Byrum is always looking to roll out new features and add new restaurants.<\/span><\/p>\n

Get Seated recently introduced coupons and the ability to view the week\u2019s specials and happy hours at participating restaurants. It\u2019s also implementing a loyalty program that bypasses the hassle of checking in, scanning QR codes at restaurants, or carrying loyalty cards. <\/span><\/p>\n

\u201cI hope we can bring even more businesses on board now that we\u2019re more of an established, mature app,\u201d said Byrum.<\/span><\/p>\n

He\u2019s had requests from businesses interested in the app and customers who want to use it from other cities and even abroad, he said, but \u201cI\u2019m set on getting our feet firmly planted in Chattanooga. Then we\u2019ll look at Nashville, Knoxville, and Atlanta.\u201d<\/span><\/p>\n

Byrum can check the app\u2019s data to see which restaurants are most searched within the app, and reach out to those owners and try to get them onboard.<\/span><\/p>\n

The entrepreneurial alum even has his sights set on UTC dining areas, envisioning wait times posted on a TV screen at the entrance to the UC and on the app.<\/span><\/p>\n

From computer science to business<\/b><\/p>\n

Byrum was a computer science major until his junior year, when he switched to business.<\/span><\/p>\n

\u201cI tried three times to get through Calculus II, and I thought, \u2018I\u2019m just not excited about this,\u2019\u201d he said. \u201cMy parents weren\u2019t happy that I switched, but it just wasn\u2019t working out.\u201d<\/span><\/p>\n

However, Byrum was able to put those credits toward a computer science minor.<\/span><\/p>\n

\u201cIt worked out because Get Seated lets me use both those skillsets,\u201d Byrum said.<\/span><\/p>\n

He also met his co-founder, Matthew Price, while working on his computer science degree. Price, who graduated from UTC with a degree in computer science, has since moved to Sweden, but the two still jointly run the company. <\/span><\/p>\n

\u201cWe make it work. Lots of video conferencing and to-do lists. We also have a weekly planning call,\u201d said Byrum. <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

It\u2019s not every day that a homework assignment turns into a real world business, but UTC alumnus Andrew Byrum made it happen.<\/p>\n

Continue Reading <\/a><\/span><\/p>\n","protected":false},"author":857,"featured_media":17595,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_ef_editorial_meta_date_first-draft-date":"","_ef_editorial_meta_paragraph_assignment":"","_ef_editorial_meta_checkbox_needs-photo":"","_ef_editorial_meta_number_word-count":"","_ef_editorial_meta_checkbox_slider":"","_ef_editorial_meta_checkbox_featurette":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[70,123864,57,8244,661],"tags":[48433,48434],"class_list":{"0":"post-17594","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-academics","8":"category-advancement-and-alumni","9":"category-college-of-business","10":"category-honors-and-awards","11":"category-students","12":"tag-andrew-byrum","13":"tag-get-seated-app","14":"entry"},"yoast_head":"\nAlum turns assignment into real-world business | UTC News Archive: Jul 2007 - Oct 2025<\/title>\n<meta name=\"description\" content=\"It\u2019s not every day that a homework assignment turns into a real world business, but UTC alumnus Andrew Byrum made it happen.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Alum turns assignment into real-world business | UTC News Archive: Jul 2007 - Oct 2025\" \/>\n<meta property=\"og:description\" content=\"It\u2019s not every day that a homework assignment turns into a real world business, but UTC alumnus Andrew Byrum made it happen.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blogarchive.utc.edu\/news\/2017\/06\/alum-turns-assignment-real-world-business\/\" \/>\n<meta property=\"og:site_name\" content=\"UTC News Archive: Jul 2007 - Oct 2025\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/UTChattanooga\" \/>\n<meta property=\"article:published_time\" content=\"2017-06-01T18:33:11+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2017-10-12T16:21:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blogarchive.utc.edu\/news\/files\/2017\/05\/Byrum-Get-Seated.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Cheryl Toomey\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@UTChattanooga\" \/>\n<meta name=\"twitter:site\" content=\"@UTChattanooga\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Cheryl Toomey\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/2017\\\/06\\\/alum-turns-assignment-real-world-business\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/2017\\\/06\\\/alum-turns-assignment-real-world-business\\\/\"},\"author\":{\"name\":\"Cheryl Toomey\",\"@id\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/#\\\/schema\\\/person\\\/dcc469020fd964faa533404724b10187\"},\"headline\":\"Alum turns assignment into real-world business\",\"datePublished\":\"2017-06-01T18:33:11+00:00\",\"dateModified\":\"2017-10-12T16:21:16+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/2017\\\/06\\\/alum-turns-assignment-real-world-business\\\/\"},\"wordCount\":947,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/2017\\\/06\\\/alum-turns-assignment-real-world-business\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/files\\\/2017\\\/05\\\/Byrum-Get-Seated.jpg\",\"keywords\":[\"Andrew Byrum\",\"Get Seated App\"],\"articleSection\":[\"Academics\",\"Advancement and Alumni\",\"Gary W. 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