{"id":29966,"date":"2020-01-27T08:20:06","date_gmt":"2020-01-27T13:20:06","guid":{"rendered":"https:\/\/blogarchive.utc.edu\/news\/?p=29966"},"modified":"2020-01-27T08:20:06","modified_gmt":"2020-01-27T13:20:06","slug":"work-by-utc-students-makes-things-easier-for-hospital-patients","status":"publish","type":"post","link":"https:\/\/blogarchive.utc.edu\/news\/2020\/01\/work-by-utc-students-makes-things-easier-for-hospital-patients\/","title":{"rendered":"Work by UTC students makes things easier for hospital patients"},"content":{"rendered":"<div id=\"attachment_29973\" class=\"wp-caption alignright\" ><img loading=\"lazy\" decoding=\"async\" width=\"382\" height=\"600\" data-attachment-id=\"29973\" data-permalink=\"https:\/\/blogarchive.utc.edu\/news\/2020\/01\/work-by-utc-students-makes-things-easier-for-hospital-patients\/kiosk\/\" data-orig-file=\"https:\/\/blogarchive.utc.edu\/news\/files\/2020\/01\/kiosk.jpg\" data-orig-size=\"382,600\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"kiosk\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/blogarchive.utc.edu\/news\/files\/2020\/01\/kiosk.jpg\" class=\"wp-image-29973 size-full\" src=\"https:\/\/blogarchive.utc.edu\/news\/files\/2020\/01\/kiosk.jpg\" alt=\"\" style=\"max-width: 100%;\"style=\"max-width: 100%;\" srcset=\"https:\/\/blogarchive.utc.edu\/news\/files\/2020\/01\/kiosk.jpg 382w, https:\/\/blogarchive.utc.edu\/news\/files\/2020\/01\/kiosk-191x300.jpg 191w, https:\/\/blogarchive.utc.edu\/news\/files\/2020\/01\/kiosk-127x200.jpg 127w, https:\/\/blogarchive.utc.edu\/news\/files\/2020\/01\/kiosk-255x400.jpg 255w\" sizes=\"auto, (max-width: 382px) 100vw, 382px\" \/><p class=\"wp-caption-text\">Research by UTC students helped create a new kiosk that will speed registration for patients at Children&#8217;s Hospital at Erlanger.<\/p><\/div>\n<p>Anna Tenpenny admits she was \u201cgeeking.\u201d<\/p>\n<p>Walking through the brand-new Kennedy Outpatient Center for the Children\u2019s Hospital at Erlanger, not only was she dazzled with the building itself, she also gazed with wonder upon the electronic kiosks that register patients at the center. It\u2019s a system she and two other students pitched to Erlanger officials, suggesting they use it.<\/p>\n<p>Erlanger did decide to use it, and the system is expected save the hospital about $1.05 million over five years. \u201cI was thinking, \u2018This is crazy! This is the project I was working on!\u2019,\u201d Tenpenny recalls.<\/p>\n<p>In spring semester 2018, as a senior project in\u202fthe Engineering Management Design course, she and partners Poet Jones and Tyler Pflug were tasked with crunching a mountain of data from Erlanger, comparing ways to streamline the registration process in the new outpatient center, scheduled to open the following December. The goal was shorter wait times for patients and also to save money.<\/p>\n<p>\u201cI was extremely overwhelmed in the beginning, especially since I had volunteered to analyze the data,\u201d Jones says. \u201cI didn&#8217;t really know what I was getting myself into with over 7,000 data points.\u201d<\/p>\n<p>Using information from other Erlanger outpatient centers, they \u201cwere looking at how fast people went through the system, from when they checked in to when they were seen and when they left,\u201d says Tenpenny, who graduated in December with a bachelor\u2019s degree in engineering management. At the end of the semester, the trio presented their advice to hospital officials: Use electronic kiosks instead of the less-efficient method of employees handling the time-consuming paperwork.<\/p>\n<p>\u201cWe decided they needed three kiosks per floor in order to provide enough of them so that people could actually use them and there wasn\u2019t a line, but also to make sure the hospital wasn\u2019t spending an incredible amount of money beforehand,\u201d Tenpenny says. Erlanger officials agreed and now there are three registration kiosks on each of the center\u2019s three floors.<\/p>\n<p>Tyler Shugarts, assistant administrator at Children\u2019s Hospital at Erlanger, worked directly with the students who \u201cwere awesome\u201d during the study. \u201cThey took such great initiative; they asked meaningful, right questions and were not afraid to admit when they needed some help. They really took the bull by the horns,\u201d he says. \u201cUTC as a school should be really proud.\u201d<\/p>\n<p>The students\u2019 instructor, Wolday Abrha, assistant professor in engineering management and technology, says projects like this prove that students \u201care capable of solving real-world problems, not just a hypothetical classroom example.\u201d<\/p>\n<p>\u201cAt the end of the project, my expectation is students have\u202fdeveloped the skill sets\u202fin managing projects, communication using written, oral and graphical methods, critical thinking at each stage of the project life and\u202fteamwork and\u202finteraction with multidisciplinary professionals,\u201d Abrha says. Such skills are critical for success in future careers, he adds.<\/p>\n<p>Both Jones and Tenpenny say they\u2019re already using what they learned. \u201cI use these skills now at my current employer by finding, analyzing and presenting data for process improvements,\u201d says Jones, who works at Wacker Chemical Corp. as an electrical, instrumentation and controls technician and deputy supervisor.\u202fHe plans to graduate in May from UTC with a degree in engineering management.<\/p>\n<p>Tenpenny landed a part-time job in Erlanger\u2019s Process Improvement department doing essentially the same thing she did in the outpatient project. Using data from the hospital, she helps develop ways to make operations run more smoothly, everything from using blood supplies to reducing the amount of time patients spend recovering after surgery. She says the kiosk project was key in getting the Erlanger job. \u201cThe project gave me a lot of background knowledge so I could really fit in to this department,\u201d she says. \u201cI was definitely more interested after this project in pursuing this job.\u201d<\/p>\n<p>It also aimed her into a new career path, one she wasn\u2019t considering before the project. \u201cI really was unsure about the medical field. I was like, \u2018Wait, a hospital? I\u2019m in the College of Engineering. How does that really connect?\u2019 But just seeing the connection between what I\u2019m doing in school and healthcare and helping people was a big change. I now want to do this in my future.<\/p>\n<p>\u201cOur job is not to say we can do this with less people. It is to reutilize people and make it more efficient.\u201d<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Anna Tenpenny admits she was \u201cgeeking.\u201d Walking through the brand-new Kennedy Outpatient Center for the Children\u2019s Hospital at Erlanger, not only was she dazzled with the building itself, she also gazed with wonder upon the electronic kiosks that register patients at the center. It\u2019s a system she and two other students pitched to Erlanger officials,&hellip; <\/p>\n<p class=\"more-link-wrap\"><span><a class=\"more-link button text\" href=\"https:\/\/blogarchive.utc.edu\/news\/2020\/01\/work-by-utc-students-makes-things-easier-for-hospital-patients\/\"><span>Continue Reading <\/span><\/a><\/span><\/p>\n","protected":false},"author":1105,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_ef_editorial_meta_date_first-draft-date":"","_ef_editorial_meta_paragraph_assignment":"","_ef_editorial_meta_checkbox_needs-photo":"","_ef_editorial_meta_number_word-count":"","_ef_editorial_meta_checkbox_slider":"","_ef_editorial_meta_checkbox_featurette":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[59,3,12743,8244,64,48007,661],"tags":[95845,7296],"class_list":{"0":"post-29966","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-college-of-engineering-and-computer-science","7":"category-community","8":"category-engineering-management-technology","9":"category-honors-and-awards","10":"category-news","11":"category-research-academics","12":"category-students","13":"tag-childrens-hospital-at-erlanger","14":"tag-erlanger-hospital","15":"entry","16":"has-post-thumbnail"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Work by UTC students makes things easier for hospital patients | UTC News Archive: Jul 2007 - Oct 2025<\/title>\n<meta name=\"description\" content=\"Anna Tenpenny admits she was \u201cgeeking.\u201d Walking through the brand-new Kennedy Outpatient Center for the Children\u2019s Hospital at Erlanger, not only was she\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Work by UTC students makes things easier for hospital patients | UTC News Archive: Jul 2007 - Oct 2025\" \/>\n<meta property=\"og:description\" content=\"Anna Tenpenny admits she was \u201cgeeking.\u201d Walking through the brand-new Kennedy Outpatient Center for the Children\u2019s Hospital at Erlanger, not only was she\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blogarchive.utc.edu\/news\/2020\/01\/work-by-utc-students-makes-things-easier-for-hospital-patients\/\" \/>\n<meta property=\"og:site_name\" content=\"UTC News Archive: Jul 2007 - Oct 2025\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/UTChattanooga\" \/>\n<meta property=\"article:published_time\" content=\"2020-01-27T13:20:06+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blogarchive.utc.edu\/news\/files\/2020\/01\/kiosk.jpg\" \/>\n<meta name=\"author\" content=\"Shawn Ryan\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@UTChattanooga\" \/>\n<meta name=\"twitter:site\" content=\"@UTChattanooga\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Shawn Ryan\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/2020\\\/01\\\/work-by-utc-students-makes-things-easier-for-hospital-patients\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/2020\\\/01\\\/work-by-utc-students-makes-things-easier-for-hospital-patients\\\/\"},\"author\":{\"name\":\"Shawn Ryan\",\"@id\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/#\\\/schema\\\/person\\\/7c7532013925b3412f8142e378b04942\"},\"headline\":\"Work by UTC students makes things easier for hospital patients\",\"datePublished\":\"2020-01-27T13:20:06+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/2020\\\/01\\\/work-by-utc-students-makes-things-easier-for-hospital-patients\\\/\"},\"wordCount\":768,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/2020\\\/01\\\/work-by-utc-students-makes-things-easier-for-hospital-patients\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/files\\\/2020\\\/01\\\/kiosk.jpg\",\"keywords\":[\"children's hospital at Erlanger\",\"Erlanger Hospital\"],\"articleSection\":[\"College of Engineering and Computer Science\",\"Community\",\"Engineering Management and Technology\",\"Honors and Awards\",\"News\",\"Research\",\"Students\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/2020\\\/01\\\/work-by-utc-students-makes-things-easier-for-hospital-patients\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/2020\\\/01\\\/work-by-utc-students-makes-things-easier-for-hospital-patients\\\/\",\"url\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/2020\\\/01\\\/work-by-utc-students-makes-things-easier-for-hospital-patients\\\/\",\"name\":\"Work by UTC students makes things easier for hospital patients | UTC News Archive: Jul 2007 - Oct 2025\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/2020\\\/01\\\/work-by-utc-students-makes-things-easier-for-hospital-patients\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/2020\\\/01\\\/work-by-utc-students-makes-things-easier-for-hospital-patients\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/files\\\/2020\\\/01\\\/kiosk.jpg\",\"datePublished\":\"2020-01-27T13:20:06+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/#\\\/schema\\\/person\\\/7c7532013925b3412f8142e378b04942\"},\"description\":\"Anna Tenpenny admits she was \u201cgeeking.\u201d Walking through the brand-new Kennedy Outpatient Center for the Children\u2019s Hospital at Erlanger, not only was she\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/2020\\\/01\\\/work-by-utc-students-makes-things-easier-for-hospital-patients\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/2020\\\/01\\\/work-by-utc-students-makes-things-easier-for-hospital-patients\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/2020\\\/01\\\/work-by-utc-students-makes-things-easier-for-hospital-patients\\\/#primaryimage\",\"url\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/files\\\/2020\\\/01\\\/kiosk.jpg\",\"contentUrl\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/files\\\/2020\\\/01\\\/kiosk.jpg\",\"width\":382,\"height\":600,\"caption\":\"A kiosk with an image of Erlanger Childrens Hospital. Text at the top of the machine says \\\"Patient Check-In\\\" and a card reader sits below the screen.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/2020\\\/01\\\/work-by-utc-students-makes-things-easier-for-hospital-patients\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Work by UTC students makes things easier for hospital patients\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/#website\",\"url\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/\",\"name\":\"UTC News Archive: Jul 2007 - Oct 2025\",\"description\":\"Official news releases of the University of Tennessee at Chattanooga\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/#\\\/schema\\\/person\\\/7c7532013925b3412f8142e378b04942\",\"name\":\"Shawn Ryan\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/fd3380969898eaf8c8a869d0a88ec19c46f2edd41319a7a40d9c63946c900aa9?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/fd3380969898eaf8c8a869d0a88ec19c46f2edd41319a7a40d9c63946c900aa9?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/fd3380969898eaf8c8a869d0a88ec19c46f2edd41319a7a40d9c63946c900aa9?s=96&d=mm&r=g\",\"caption\":\"Shawn Ryan\"},\"description\":\"Shawn Ryan is the executive staff writer in the Office of Communications and Marketing at UTC.\",\"url\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/author\\\/hqv743\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Work by UTC students makes things easier for hospital patients | UTC News Archive: Jul 2007 - Oct 2025","description":"Anna Tenpenny admits she was \u201cgeeking.\u201d Walking through the brand-new Kennedy Outpatient Center for the Children\u2019s Hospital at Erlanger, not only was she","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"Work by UTC students makes things easier for hospital patients | UTC News Archive: Jul 2007 - Oct 2025","og_description":"Anna Tenpenny admits she was \u201cgeeking.\u201d Walking through the brand-new Kennedy Outpatient Center for the Children\u2019s Hospital at Erlanger, not only was she","og_url":"https:\/\/blogarchive.utc.edu\/news\/2020\/01\/work-by-utc-students-makes-things-easier-for-hospital-patients\/","og_site_name":"UTC News Archive: Jul 2007 - Oct 2025","article_publisher":"https:\/\/www.facebook.com\/UTChattanooga","article_published_time":"2020-01-27T13:20:06+00:00","og_image":[{"url":"https:\/\/blogarchive.utc.edu\/news\/files\/2020\/01\/kiosk.jpg","type":"","width":"","height":""}],"author":"Shawn Ryan","twitter_card":"summary_large_image","twitter_creator":"@UTChattanooga","twitter_site":"@UTChattanooga","twitter_misc":{"Written by":"Shawn Ryan","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/blogarchive.utc.edu\/news\/2020\/01\/work-by-utc-students-makes-things-easier-for-hospital-patients\/#article","isPartOf":{"@id":"https:\/\/blogarchive.utc.edu\/news\/2020\/01\/work-by-utc-students-makes-things-easier-for-hospital-patients\/"},"author":{"name":"Shawn Ryan","@id":"https:\/\/blogarchive.utc.edu\/news\/#\/schema\/person\/7c7532013925b3412f8142e378b04942"},"headline":"Work by UTC students makes things easier for hospital patients","datePublished":"2020-01-27T13:20:06+00:00","mainEntityOfPage":{"@id":"https:\/\/blogarchive.utc.edu\/news\/2020\/01\/work-by-utc-students-makes-things-easier-for-hospital-patients\/"},"wordCount":768,"commentCount":0,"image":{"@id":"https:\/\/blogarchive.utc.edu\/news\/2020\/01\/work-by-utc-students-makes-things-easier-for-hospital-patients\/#primaryimage"},"thumbnailUrl":"https:\/\/blogarchive.utc.edu\/news\/files\/2020\/01\/kiosk.jpg","keywords":["children's hospital at Erlanger","Erlanger Hospital"],"articleSection":["College of Engineering and Computer Science","Community","Engineering Management and Technology","Honors and Awards","News","Research","Students"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/blogarchive.utc.edu\/news\/2020\/01\/work-by-utc-students-makes-things-easier-for-hospital-patients\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/blogarchive.utc.edu\/news\/2020\/01\/work-by-utc-students-makes-things-easier-for-hospital-patients\/","url":"https:\/\/blogarchive.utc.edu\/news\/2020\/01\/work-by-utc-students-makes-things-easier-for-hospital-patients\/","name":"Work by UTC students makes things easier for hospital patients | UTC News Archive: Jul 2007 - Oct 2025","isPartOf":{"@id":"https:\/\/blogarchive.utc.edu\/news\/#website"},"primaryImageOfPage":{"@id":"https:\/\/blogarchive.utc.edu\/news\/2020\/01\/work-by-utc-students-makes-things-easier-for-hospital-patients\/#primaryimage"},"image":{"@id":"https:\/\/blogarchive.utc.edu\/news\/2020\/01\/work-by-utc-students-makes-things-easier-for-hospital-patients\/#primaryimage"},"thumbnailUrl":"https:\/\/blogarchive.utc.edu\/news\/files\/2020\/01\/kiosk.jpg","datePublished":"2020-01-27T13:20:06+00:00","author":{"@id":"https:\/\/blogarchive.utc.edu\/news\/#\/schema\/person\/7c7532013925b3412f8142e378b04942"},"description":"Anna Tenpenny admits she was \u201cgeeking.\u201d Walking through the brand-new Kennedy Outpatient Center for the Children\u2019s Hospital at Erlanger, not only was she","breadcrumb":{"@id":"https:\/\/blogarchive.utc.edu\/news\/2020\/01\/work-by-utc-students-makes-things-easier-for-hospital-patients\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/blogarchive.utc.edu\/news\/2020\/01\/work-by-utc-students-makes-things-easier-for-hospital-patients\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/blogarchive.utc.edu\/news\/2020\/01\/work-by-utc-students-makes-things-easier-for-hospital-patients\/#primaryimage","url":"https:\/\/blogarchive.utc.edu\/news\/files\/2020\/01\/kiosk.jpg","contentUrl":"https:\/\/blogarchive.utc.edu\/news\/files\/2020\/01\/kiosk.jpg","width":382,"height":600,"caption":"A kiosk with an image of Erlanger Childrens Hospital. Text at the top of the machine says \"Patient Check-In\" and a card reader sits below the screen."},{"@type":"BreadcrumbList","@id":"https:\/\/blogarchive.utc.edu\/news\/2020\/01\/work-by-utc-students-makes-things-easier-for-hospital-patients\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/blogarchive.utc.edu\/news\/"},{"@type":"ListItem","position":2,"name":"Work by UTC students makes things easier for hospital patients"}]},{"@type":"WebSite","@id":"https:\/\/blogarchive.utc.edu\/news\/#website","url":"https:\/\/blogarchive.utc.edu\/news\/","name":"UTC News Archive: Jul 2007 - Oct 2025","description":"Official news releases of the University of Tennessee at Chattanooga","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/blogarchive.utc.edu\/news\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/blogarchive.utc.edu\/news\/#\/schema\/person\/7c7532013925b3412f8142e378b04942","name":"Shawn Ryan","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/fd3380969898eaf8c8a869d0a88ec19c46f2edd41319a7a40d9c63946c900aa9?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/fd3380969898eaf8c8a869d0a88ec19c46f2edd41319a7a40d9c63946c900aa9?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/fd3380969898eaf8c8a869d0a88ec19c46f2edd41319a7a40d9c63946c900aa9?s=96&d=mm&r=g","caption":"Shawn Ryan"},"description":"Shawn Ryan is the executive staff writer in the Office of Communications and Marketing at UTC.","url":"https:\/\/blogarchive.utc.edu\/news\/author\/hqv743\/"}]}},"featured_image_src":null,"featured_image_src_square":null,"author_info":{"display_name":"Shawn Ryan","author_link":"https:\/\/blogarchive.utc.edu\/news\/author\/hqv743\/"},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/blogarchive.utc.edu\/news\/wp-json\/wp\/v2\/posts\/29966","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogarchive.utc.edu\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogarchive.utc.edu\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogarchive.utc.edu\/news\/wp-json\/wp\/v2\/users\/1105"}],"replies":[{"embeddable":true,"href":"https:\/\/blogarchive.utc.edu\/news\/wp-json\/wp\/v2\/comments?post=29966"}],"version-history":[{"count":7,"href":"https:\/\/blogarchive.utc.edu\/news\/wp-json\/wp\/v2\/posts\/29966\/revisions"}],"predecessor-version":[{"id":29979,"href":"https:\/\/blogarchive.utc.edu\/news\/wp-json\/wp\/v2\/posts\/29966\/revisions\/29979"}],"wp:attachment":[{"href":"https:\/\/blogarchive.utc.edu\/news\/wp-json\/wp\/v2\/media?parent=29966"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogarchive.utc.edu\/news\/wp-json\/wp\/v2\/categories?post=29966"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogarchive.utc.edu\/news\/wp-json\/wp\/v2\/tags?post=29966"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}