{"id":54317,"date":"2023-10-19T07:50:02","date_gmt":"2023-10-19T11:50:02","guid":{"rendered":"https:\/\/blogarchive.utc.edu\/news\/?p=54317"},"modified":"2023-10-23T17:23:45","modified_gmt":"2023-10-23T21:23:45","slug":"sales-institute-prepares-students-for-a-career-in-a-noble-profession","status":"publish","type":"post","link":"https:\/\/blogarchive.utc.edu\/news\/2023\/10\/sales-institute-prepares-students-for-a-career-in-a-noble-profession\/","title":{"rendered":"Sales Institute prepares students for a career in \u2018a noble profession\u2019"},"content":{"rendered":"<div id=\"attachment_54322\" class=\"wp-caption alignnone\" ><img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"1259\" data-attachment-id=\"54322\" data-permalink=\"https:\/\/blogarchive.utc.edu\/news\/2023\/10\/sales-institute-prepares-students-for-a-career-in-a-noble-profession\/business-negotiations-23-3\/\" data-orig-file=\"https:\/\/blogarchive.utc.edu\/news\/files\/2023\/10\/Business-Negotiations-23-2842.jpg\" data-orig-size=\"1280,1259\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;2.8&quot;,&quot;credit&quot;:&quot;Angela Foster\/University of Tennessee at Chattanooga&quot;,&quot;camera&quot;:&quot;NIKON Z 6_2&quot;,&quot;caption&quot;:&quot;Chris Plouffe talks with students in his \\tBusiness Negotiations class on Monday, Oct. 2, 2023 in Fletcher Hall.&quot;,&quot;created_timestamp&quot;:&quot;1696261594&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;26&quot;,&quot;iso&quot;:&quot;1000&quot;,&quot;shutter_speed&quot;:&quot;0.01&quot;,&quot;title&quot;:&quot;Business Negotiations-23&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"Business Negotiations-23\" data-image-description=\"\" data-image-caption=\"&lt;p&gt;Chris Plouffe talks with students in his \tBusiness Negotiations class on Monday, Oct. 2, 2023 in Fletcher Hall.&lt;\/p&gt;\n\" data-large-file=\"https:\/\/blogarchive.utc.edu\/news\/files\/2023\/10\/Business-Negotiations-23-2842-1024x1007.jpg\" class=\"wp-image-54322 size-full\" src=\"https:\/\/blogarchive.utc.edu\/news\/files\/2023\/10\/Business-Negotiations-23-2842.jpg\" alt=\"Chris Plouffe talks with students in his Business Negotiations class on Monday, Oct. 2, in Fletcher Hall. Photo by Angela Foster.\" style=\"max-width: 100%;\"height=\"2361\" srcset=\"https:\/\/blogarchive.utc.edu\/news\/files\/2023\/10\/Business-Negotiations-23-2842.jpg 1280w, https:\/\/blogarchive.utc.edu\/news\/files\/2023\/10\/Business-Negotiations-23-2842-1024x1007.jpg 1024w, https:\/\/blogarchive.utc.edu\/news\/files\/2023\/10\/Business-Negotiations-23-2842-768x756.jpg 768w, https:\/\/blogarchive.utc.edu\/news\/files\/2023\/10\/Business-Negotiations-23-2842-580x571.jpg 580w, https:\/\/blogarchive.utc.edu\/news\/files\/2023\/10\/Business-Negotiations-23-2842-610x600.jpg 610w, https:\/\/blogarchive.utc.edu\/news\/files\/2023\/10\/Business-Negotiations-23-2842-1536x1511.jpg 1536w, https:\/\/blogarchive.utc.edu\/news\/files\/2023\/10\/Business-Negotiations-23-2842-2048x2015.jpg 2048w, https:\/\/blogarchive.utc.edu\/news\/files\/2023\/10\/Business-Negotiations-23-2842-75x75.jpg 75w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><p class=\"wp-caption-text\">Dr. Chris Plouffe talks with students in his Business Negotiations class on Monday, Oct. 2, in Fletcher Hall. Photo by Angela Foster.<\/p><\/div>\n<p>Scarlett Elliott doesn\u2019t see herself as much of an outgoing person, a daunting situation for someone who wants a career in sales.<\/p>\n<p>\u201cIn the back of my head, I am extremely afraid,\u201d she said with a laugh.<\/p>\n<p>The new Sales Institute in the Gary W. Rollins College of Business at the University of Tennessee at Chattanooga helped her get over those back-of-head concerns, said Elliott, who doesn\u2019t appear to make conversation easily and without fearfulness.<\/p>\n<p>\u201cI\u2019m really so grateful for the Sales Institute, learning how to better talk with people who you had no idea who they were. It definitely got more comfortable over time,\u201d said Elliott, who graduated in May with a bachelor\u2019s degree in marketing and a concentration in professional sales. She is now an events and operations coordinator for the Mocs Club, part of the UTC Division of Advancement.<\/p>\n<p>The Sales Institute was officially announced in November 2022, and its first students enrolled in January. Along with classroom courses, the Institute offers six \u201cBusiness Skills Labs\u201d where students can conduct mock interviews and practice sales calls on potential \u201cbuyers.\u201d<\/p>\n<p>Cameras in the labs record the exercise, and students learn from watching their performances afterward. Instructors give the students advice during and after the exercises.<\/p>\n<p>\u201cAs we like to say: It\u2019s to feel the pressure of being under the lights,\u201d said Dr. Chris Plouffe, Gary W. Rollins Endowed Chair and professor of sales who led the creation of the Sales Institute and is its managing director.<\/p>\n<p>\u201cI had a kid last semester click his pen 171 times in 20 minutes. He didn\u2019t even know he was doing it. The main reason we use the technology is because it helps identify those things.\u201d<\/p>\n<p style=\"text-align: center\">\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014<\/p>\n<p style=\"text-align: center\"><a href=\"https:\/\/www.utc.edu\/rollins-sales-institute\"><strong>Click here<\/strong><strong> to learn more about the UTC Sales Institute<\/strong><\/a><\/p>\n<p style=\"text-align: center\">\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014<\/p>\n<p>A major in professional sales has not been created, but students in any major at UTC can enroll in the Sales Institute to earn a minor in the subject. Marketing majors will earn their degree with a \u201cconcentration\u201d in sales, Plouffe said.<\/p>\n<p>While some students hear the word \u201csalesperson\u201d and think \u201chustler,\u201d it\u2019s \u201ca noble profession,\u201d he said.<\/p>\n<p>\u201cThey just need to be brought along and to be made aware that this is a viable career choice with almost unlimited earning potential, career advancement potential to get into the executive suite eventually,\u201d said Plouffe, who worked in sales for years at information technology company Hewlett-Packard before moving to university-level teaching roles starting in 2001 at the University of Georgia.<\/p>\n<p>\u201cI always say to the students, \u2018When I was at Hewlett-Packard, I was in the office maybe two days a month. That was one of the huge advantages of the job.\u2019\u201d<\/p>\n<p>Six companies have partnered with and made donations to the Sales Institute\u2014Insurance Group of America, Axle Logistics, Unum, Orkin, Preventia and Local 3 News. Plouffe said his eventual goal is to have 18 company partners.<\/p>\n<p>Funds from the partner companies built the Business Skills Labs. As students use them to improve their sales skills, the available talent pool for those companies grows, Plouffe said.<\/p>\n<p>\u201cThey\u2019re comfortable donating money to an entity like the Institute to help us grow, to help us mentor the students, to help us give resources, to take students to fake sales-call competitions, to offer scholarships, to run this laboratory, to put in the equipment,\u201d he said.<\/p>\n<p>\u201cOur faculty do most of the training, but the companies will come to campus and help out with all kinds of different things in the different classes. Sometimes they\u2019ll play the role of the buyer, and that scares the heck out of the kids when there\u2019s a 50-year-old with lots of experience sitting across the desk versus me or a fellow student.\u201d<\/p>\n<p>The Insurance Group of America is the institute\u2019s lead sponsor, and CEO Jamie Noe said he has confidence in its future.<\/p>\n<p>\u201cMy goal of this is that 10, 15 years down the road, sitting under a tree, there\u2019s hundreds of kids in sales organizations and getting opportunities across the country and that this is the No. 1 sales institution in the United States,\u201d he said.<\/p>\n<p>That level of success is one of Plouffe\u2019s goals, and he understands how students\u2019 goals fit into that vision.<\/p>\n<p>\u201cEven more so than their brothers and sisters and their parents, kids today want work-life balance, especially coming out of the pandemic,\u201d he said. \u201cThey\u2019re not going to want to work someplace and get bombarded by fluorescent light 60, 70 hours a week like their grandparents or their parents.\u201d<\/p>\n<h4>Learn More<\/h4>\n<p><a href=\"https:\/\/www.utc.edu\/enrollment-management-and-student-affairs\/admissions\/visit\">Visit UTC<\/a><\/p>\n<p><a href=\"https:\/\/www.utc.edu\/gary-w-rollins-college-of-business\">Gary W. Rollins College of Business<\/a><\/p>\n<p><a href=\"https:\/\/www.utc.edu\/rollins-sales-institute\">Sales Institute<\/a><\/p>\n<p><a href=\"https:\/\/www.utc.edu\/gary-w-rollins-college-of-business\/about\/endowed-chairs\/gary-w-rollins-endowed-chair-sales\">Gary W. Rollins Endowed Chair in Sales<\/a><\/p>\n<p><a href=\"https:\/\/www.utc.edu\/apply\">How to apply<\/a><\/p>\n<div id=\"attachment_54323\" class=\"wp-caption alignnone\" ><img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"870\" data-attachment-id=\"54323\" data-permalink=\"https:\/\/blogarchive.utc.edu\/news\/2023\/10\/sales-institute-prepares-students-for-a-career-in-a-noble-profession\/business-negotiations-23-4\/\" data-orig-file=\"https:\/\/blogarchive.utc.edu\/news\/files\/2023\/10\/Business-Negotiations-23-2850.jpg\" data-orig-size=\"1280,870\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;2.8&quot;,&quot;credit&quot;:&quot;Angela Foster\/University of Tennessee at Chattanooga&quot;,&quot;camera&quot;:&quot;NIKON Z 6_2&quot;,&quot;caption&quot;:&quot;Chris Plouffe talks with students in his \\tBusiness Negotiations class on Monday, Oct. 2, 2023 in Fletcher Hall.&quot;,&quot;created_timestamp&quot;:&quot;1696261636&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;32&quot;,&quot;iso&quot;:&quot;1600&quot;,&quot;shutter_speed&quot;:&quot;0.008&quot;,&quot;title&quot;:&quot;Business Negotiations-23&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Business Negotiations-23\" data-image-description=\"\" data-image-caption=\"&lt;p&gt;Chris Plouffe talks with students in his \tBusiness Negotiations class on Monday, Oct. 2, 2023 in Fletcher Hall.&lt;\/p&gt;\n\" data-large-file=\"https:\/\/blogarchive.utc.edu\/news\/files\/2023\/10\/Business-Negotiations-23-2850-1024x696.jpg\" class=\"wp-image-54323 size-full\" src=\"https:\/\/blogarchive.utc.edu\/news\/files\/2023\/10\/Business-Negotiations-23-2850.jpg\" alt=\"\u201cAs we like to say: It\u2019s to feel the pressure of being under the lights,\u201d said Dr. Chris Plouffe, Gary W. Rollins Endowed Chair and professor of sales who led the creation of the Sales Institute and is its managing director. \" style=\"max-width: 100%;\"height=\"1631\" srcset=\"https:\/\/blogarchive.utc.edu\/news\/files\/2023\/10\/Business-Negotiations-23-2850.jpg 1280w, https:\/\/blogarchive.utc.edu\/news\/files\/2023\/10\/Business-Negotiations-23-2850-1024x696.jpg 1024w, https:\/\/blogarchive.utc.edu\/news\/files\/2023\/10\/Business-Negotiations-23-2850-768x522.jpg 768w, https:\/\/blogarchive.utc.edu\/news\/files\/2023\/10\/Business-Negotiations-23-2850-580x394.jpg 580w, https:\/\/blogarchive.utc.edu\/news\/files\/2023\/10\/Business-Negotiations-23-2850-610x415.jpg 610w, https:\/\/blogarchive.utc.edu\/news\/files\/2023\/10\/Business-Negotiations-23-2850-1536x1044.jpg 1536w, https:\/\/blogarchive.utc.edu\/news\/files\/2023\/10\/Business-Negotiations-23-2850-2048x1392.jpg 2048w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><p class=\"wp-caption-text\">\u201cAs we like to say: It\u2019s to feel the pressure of being under the lights,\u201d said Dr. Chris Plouffe, Gary W. Rollins Endowed Chair and professor of sales who led the creation of the Sales Institute and is its managing director.<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>The Sales Institute in the Gary W. Rollins College of Business was officially announced in November 2022, and its first students enrolled in January 2023. Along with classroom courses, the Institute offers six \u201cBusiness Skills Labs\u201d where students can conduct mock interviews and practice sales calls on potential \u201cbuyers.\u201d <\/p>\n<p class=\"more-link-wrap\"><span><a class=\"more-link button text\" href=\"https:\/\/blogarchive.utc.edu\/news\/2023\/10\/sales-institute-prepares-students-for-a-career-in-a-noble-profession\/\"><span>Continue Reading <\/a><\/span><\/p>\n","protected":false},"author":1105,"featured_media":54321,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_ef_editorial_meta_date_first-draft-date":"","_ef_editorial_meta_paragraph_assignment":"","_ef_editorial_meta_checkbox_needs-photo":"","_ef_editorial_meta_number_word-count":"","_ef_editorial_meta_checkbox_slider":"","_ef_editorial_meta_checkbox_featurette":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[57,123864,72,122496,122313,7712,122497,661],"tags":[123423,122189,122187,122914],"class_list":{"0":"post-54317","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-advancement-and-alumni","8":"category-athletics","9":"category-entrepreneurship","10":"category-experiential-learning","11":"category-faculty-and-staff","12":"category-college-of-business","13":"category-marketing","14":"category-students","15":"tag-business-skills-labs","16":"tag-christopher-r-plouffe","17":"tag-sales-institute","18":"tag-scarlett-elliott","19":"entry"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sales Institute prepares students for a career in \u2018a noble profession\u2019 | UTC News Archive: Jul 2007 - Oct 2025<\/title>\n<meta name=\"description\" content=\"The Sales Institute in the Gary W. Rollins College of Business was officially announced in November 2022, and its first students enrolled in January 2023. Along with classroom courses, the Institute offers six \u201cBusiness Skills Labs\u201d where students can conduct mock interviews and practice sales calls on potential \u201cbuyers.\u201d\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sales Institute prepares students for a career in \u2018a noble profession\u2019 | UTC News Archive: Jul 2007 - Oct 2025\" \/>\n<meta property=\"og:description\" content=\"The Sales Institute in the Gary W. Rollins College of Business was officially announced in November 2022, and its first students enrolled in January 2023. Along with classroom courses, the Institute offers six \u201cBusiness Skills Labs\u201d where students can conduct mock interviews and practice sales calls on potential \u201cbuyers.\u201d\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blogarchive.utc.edu\/news\/2023\/10\/sales-institute-prepares-students-for-a-career-in-a-noble-profession\/\" \/>\n<meta property=\"og:site_name\" content=\"UTC News Archive: Jul 2007 - Oct 2025\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/UTChattanooga\" \/>\n<meta property=\"article:published_time\" content=\"2023-10-19T11:50:02+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-10-23T21:23:45+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blogarchive.utc.edu\/news\/files\/2023\/10\/Business-Negotiations-23-2855-1-e1696447259751.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1974\" \/>\n\t<meta property=\"og:image:height\" content=\"1956\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Shawn Ryan\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@UTChattanooga\" \/>\n<meta name=\"twitter:site\" content=\"@UTChattanooga\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Shawn Ryan\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/2023\\\/10\\\/sales-institute-prepares-students-for-a-career-in-a-noble-profession\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/2023\\\/10\\\/sales-institute-prepares-students-for-a-career-in-a-noble-profession\\\/\"},\"author\":{\"name\":\"Shawn Ryan\",\"@id\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/#\\\/schema\\\/person\\\/7c7532013925b3412f8142e378b04942\"},\"headline\":\"Sales Institute prepares students for a career in \u2018a noble profession\u2019\",\"datePublished\":\"2023-10-19T11:50:02+00:00\",\"dateModified\":\"2023-10-23T21:23:45+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/2023\\\/10\\\/sales-institute-prepares-students-for-a-career-in-a-noble-profession\\\/\"},\"wordCount\":863,\"image\":{\"@id\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/2023\\\/10\\\/sales-institute-prepares-students-for-a-career-in-a-noble-profession\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blogarchive.utc.edu\\\/news\\\/files\\\/2023\\\/10\\\/Business-Negotiations-23-2855-1-e1696447259751.jpg\",\"keywords\":[\"Business Skills Labs\",\"Christopher R. 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