{"id":64383,"date":"2025-01-21T15:32:46","date_gmt":"2025-01-21T20:32:46","guid":{"rendered":"https:\/\/blogarchive.utc.edu\/news\/?p=64383"},"modified":"2025-01-28T08:48:33","modified_gmt":"2025-01-28T13:48:33","slug":"the-people-of-utc-get-to-know-jana-cox","status":"publish","type":"post","link":"https:\/\/blogarchive.utc.edu\/news\/2025\/01\/the-people-of-utc-get-to-know-jana-cox\/","title":{"rendered":"The people of UTC: Get to know Jana Cox\u00a0"},"content":{"rendered":"<div id=\"attachment_64795\" class=\"wp-caption alignnone\" ><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"878\" data-attachment-id=\"64795\" data-permalink=\"https:\/\/blogarchive.utc.edu\/news\/2025\/01\/the-people-of-utc-get-to-know-jana-cox\/jana-cox-25\/\" data-orig-file=\"https:\/\/blogarchive.utc.edu\/news\/files\/2024\/12\/Jana-Cox-25-870-e1736194067741.jpg\" data-orig-size=\"1200,878\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;5&quot;,&quot;credit&quot;:&quot;Angela Foster\/University of Tennessee at Chattanooga&quot;,&quot;camera&quot;:&quot;NIKON Z 6_2&quot;,&quot;caption&quot;:&quot;Jana Cox Monday, Jan. 6, 2025.&quot;,&quot;created_timestamp&quot;:&quot;1736174053&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;52&quot;,&quot;iso&quot;:&quot;800&quot;,&quot;shutter_speed&quot;:&quot;0.005&quot;,&quot;title&quot;:&quot;Jana Cox-25&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Jana Cox-25\" data-image-description=\"\" data-image-caption=\"&lt;p&gt;Jana Cox Monday, Jan. 6, 2025.&lt;\/p&gt;\n\" data-large-file=\"https:\/\/blogarchive.utc.edu\/news\/files\/2024\/12\/Jana-Cox-25-870-e1736194067741-1024x749.jpg\" class=\"wp-image-64795 size-full\" src=\"https:\/\/blogarchive.utc.edu\/news\/files\/2024\/12\/Jana-Cox-25-870-e1736194067741.jpg\" alt=\"Jana Cox encourages students to drop by her office in the University Center. Photo by Angela Foster.\" style=\"max-width: 100%;\"style=\"max-width: 100%;\" srcset=\"https:\/\/blogarchive.utc.edu\/news\/files\/2024\/12\/Jana-Cox-25-870-e1736194067741.jpg 1200w, https:\/\/blogarchive.utc.edu\/news\/files\/2024\/12\/Jana-Cox-25-870-e1736194067741-1024x749.jpg 1024w, https:\/\/blogarchive.utc.edu\/news\/files\/2024\/12\/Jana-Cox-25-870-e1736194067741-768x562.jpg 768w, https:\/\/blogarchive.utc.edu\/news\/files\/2024\/12\/Jana-Cox-25-870-e1736194067741-800x585.jpg 800w, https:\/\/blogarchive.utc.edu\/news\/files\/2024\/12\/Jana-Cox-25-870-e1736194067741-580x424.jpg 580w, https:\/\/blogarchive.utc.edu\/news\/files\/2024\/12\/Jana-Cox-25-870-e1736194067741-610x446.jpg 610w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><p class=\"wp-caption-text\">Jana Cox encourages students to drop by her office in the University Center. Photo by Angela Foster.<\/p><\/div>\n<p><span data-contrast=\"auto\">Director of Financial Aid and Scholarships Jana Cox joined the University of Tennessee at Chattanooga in August 2024 after working at UT Martin. A recent transplant to Tennessee, Cox moved from California in 2021, bringing over two decades of experience in financial aid across multiple universities.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">At UTC, Cox wants to help guide students through the complicated world of financial aid and scholarships, making sure they have plenty of resources and support. She wants students to feel comfortable reaching out or coming to her door with whatever questions they may have.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">What does your role entail?<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" data-attachment-id=\"64358\" data-permalink=\"https:\/\/blogarchive.utc.edu\/news\/2025\/01\/the-people-of-utc-get-to-know-kidron-bullock\/get-to-know-5\/\" data-orig-file=\"https:\/\/blogarchive.utc.edu\/news\/files\/2024\/12\/GET-TO-KNOW.png\" data-orig-size=\"300,300\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"GET-TO-KNOW\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/blogarchive.utc.edu\/news\/files\/2024\/12\/GET-TO-KNOW.png\" class=\"size-full wp-image-64358 alignright\" src=\"https:\/\/blogarchive.utc.edu\/news\/files\/2024\/12\/GET-TO-KNOW.png\" alt=\"\" style=\"max-width: 100%;\"style=\"max-width: 100%;\" srcset=\"https:\/\/blogarchive.utc.edu\/news\/files\/2024\/12\/GET-TO-KNOW.png 300w, https:\/\/blogarchive.utc.edu\/news\/files\/2024\/12\/GET-TO-KNOW-150x150.png 150w, https:\/\/blogarchive.utc.edu\/news\/files\/2024\/12\/GET-TO-KNOW-75x75.png 75w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p><span data-contrast=\"auto\">\u201cMy role involves overseeing Title IV and state funding, which includes scholarships, grants and loans. Essentially, I make sure funds are distributed according to regulations and that eligible students receive their financial aid. This includes state grants, institutional scholarships like the Moc and Chancellor\u2019s scholarships, and federal aid such as Pell Grants and student loans.\u201d<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">What are some of the most common questions you receive and how do you address them?<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u201cThe most common question we get is, \u2018When do I get my refund?\u2019 That\u2019s a big one. We usually direct students to the page with disbursement information because refunds don\u2019t go out until a couple of weeks into the semester. Another common question is, \u2018How do I complete the FAFSA?\u2019 For that, we send them to the <\/span><a href=\"https:\/\/studentaid.gov\/\"><b><span data-contrast=\"none\">StudentAid.gov<\/span><\/b><\/a><span data-contrast=\"auto\"> website to get started. Students also ask a lot about additional scholarships, saying things like, \u2018I didn\u2019t get enough money. What can I do?\u2019 We walk them through the scholarship process and see if there\u2019s any other aid they might qualify for.\u201d<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">How can you and your office serve as a resource for students?<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u201cI think the biggest thing is that we\u2019re the money people. We\u2019re the ones who award grants, loans and scholarships. The Mocs One Center is a great resource, but sometimes students don\u2019t realize they can reach out to us directly if they need help. <\/span><span data-contrast=\"auto\">Our numbers are listed on the website so that they can get to us.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u201cWe also sometimes have to cancel certain financial aids because they didn\u2019t make progress in their academics. <\/span><span data-contrast=\"none\">If students don\u2019t meet those requirements\u2014like not going to class or not earning the grades\u2014they can lose their aid. Make sure you read everything you get from financial aid because it\u2019s important. Whether it\u2019s about keeping your aid, applying for aid or any other updates, that information is key.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u201cUTC has a fantastic financial aid team. We\u2019re really focused on helping students get the aid they\u2019re eligible for and making the process as smooth as possible. Financial aid can feel overwhelming, but we\u2019re here to help. I hope more students feel comfortable reaching out to us.\u201d<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"none\">What do you wish more students knew about financial aid and scholarships?<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">\u201cThe biggest thing that students need to know is that they have to apply. There are so many students who don\u2019t even realize financial aid is available. Some students assume they aren\u2019t eligible and don\u2019t apply, but applying is essential for things like the HOPE Scholarship, other scholarships we offer and even loans. Even if loans are the only option, applying lets students know what they qualify for.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">\u201cAnother important thing is that you have to apply every year. Many students think that because they applied last year, they don\u2019t need to do it again. It\u2019s crucial to apply each year to make sure you\u2019re staying eligible.\u201d<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"none\">I know you\u2019ve only been here for a few months, but do you have a favorite building on campus?<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">\u201cI\u2019d say my favorite building is probably the UTC Library. I think it\u2019s an absolutely beautiful building\u2014and it has a Starbucks.\u201d<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h4>Learn more<\/h4>\n<p><a href=\"https:\/\/www.utc.edu\/enrollment-management-and-student-affairs\/admissions\/visit\"><span data-contrast=\"none\">Visit UTC<\/span><\/a><span data-ccp-props=\"{&quot;335557856&quot;:16777215,&quot;335559739&quot;:390}\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/www.utc.edu\/enrollment-management-and-student-affairs\/financial-aid-and-scholarships\/staff\"><span data-contrast=\"none\">Office of Financial Aid and Scholarships<\/span><\/a><span data-ccp-props=\"{&quot;335557856&quot;:16777215,&quot;335559739&quot;:390}\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/blogarchive.utc.edu\/news\/tag\/get-to-know-the-people-of-utc\/\"><span data-contrast=\"none\">Get to Know the People of UTC<\/span><\/a><span data-ccp-props=\"{&quot;335557856&quot;:16777215,&quot;335559739&quot;:390}\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/www.utc.edu\/apply\"><span data-contrast=\"none\">How to apply<\/span><\/a><span data-ccp-props=\"{&quot;335557856&quot;:16777215,&quot;335559739&quot;:390}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Director of Financial Aid and Scholarships Jana Cox joined UTC in August 2024 after working at UT Martin. A recent transplant to Tennessee, Cox moved from California in 2021, bringing over two decades of experience in financial aid across multiple universities.\u00a0<\/p>\n<p class=\"more-link-wrap\"><span><a class=\"more-link button text\" href=\"https:\/\/blogarchive.utc.edu\/news\/2025\/01\/the-people-of-utc-get-to-know-jana-cox\/\"><span>Continue Reading <\/a><\/span><\/p>\n","protected":false},"author":2000,"featured_media":65236,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_ef_editorial_meta_date_first-draft-date":"","_ef_editorial_meta_paragraph_assignment":"","_ef_editorial_meta_checkbox_needs-photo":"","_ef_editorial_meta_number_word-count":"","_ef_editorial_meta_checkbox_slider":"","_ef_editorial_meta_checkbox_featurette":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[7712,15,64,781,661],"tags":[123827,124544,125035,124776,99304,123829],"class_list":{"0":"post-64383","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-campus","8":"category-faculty-and-staff","9":"category-news","10":"category-scholarship","11":"category-students","12":"tag-creating-the-mocs-experience","13":"tag-get-to-know-the-people-of-utc","14":"tag-jana-cox","15":"tag-mocs-learn-mocs-do-mocs-lead","16":"tag-office-of-financial-aid-and-scholarships","17":"tag-operating-with-excellence","18":"entry"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The people of UTC: Get to know Jana Cox\u00a0 | UTC News Archive: Jul 2007 - Oct 2025<\/title>\n<meta name=\"description\" content=\"Director of Financial Aid and Scholarships Jana Cox joined UTC in August 2024 after working at UT Martin. 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